Every call, with a recording and where it came from

The log itself. What each row shows, what opens when you expand one, and the source column that ties a call back to the advert that caused it.

The call log, expanding a row and playing its recording

What it does

What is on the screen

Inbound and outbound in the same list, with the customer, the time and the length of the call on each row.

The recording sits inside the row. You can listen to a call from last month without leaving the log or asking anyone.

A call on a campaign number shows that number's source, so you can read straight down and see which advert is ringing.

How it works

Open the call reporting screen. The log fills the lower half.
Filter by what you are looking for: missed calls, calls under a minute, one source.
Expand a row to see the direction and duration, and to play the recording.
Export the filtered list if you want the numbers somewhere else.

Worth knowing

A missed call in the log is still a missed call. The log tells you it happened; it does not ring anybody back.
Source is only as good as your number discipline. One number used in two places produces a column you cannot trust.
Recordings take up room and carry legal duties. Decide how long you keep them before you have a year of them.

Call tracking and recording
How the numbers and recordings are set up in the first place.

Reporting and dashboards
Where these calls sit beside everything else you measure.

Missed call text back
What can fire automatically for the missed rows in this log.

Log in, open the call log, and filter to last week's missed calls. Play two of them.