It answers the phone, asks, and books the slot
What happens on a call the AI takes: how it answers, the questions it asks, the details it writes down, and what it hands to a person.
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What it does
What it does
It answers instead of voicemail
A caller gets a conversation rather than a beep. You can hear the difference on the recording of any call it took.
It asks what you would ask
The questions are yours: what the job is, where, how soon. It works through them in order and will not skip one.
The call ends on your calendar
Details go onto the contact record and the booking onto your calendar, so the next thing you see is an appointment, not a message to return.
How it works
How it works
- Write the questions and what it should say when it picks up.
- Point a number at it: all calls, or the ones you do not reach in time.
- It answers, asks, notes the answers and offers a slot from your calendar.
- Anything outside its questions is passed to you with the recording and the notes.
Worth knowing
Worth knowing
- Callers can tell. Some will ask for a person straight away, and it should be set up to give them one.
- It captures what it was told. A caller who mumbles an address leaves a wrong address on the record.
- It books and takes details. It does not price a job, argue a bill or calm an angry customer.
Related
Related
When you cannot pick up
What decides whether this answers or the call goes to voicemail.
Missed call text back
The other route for a call nobody took: an instant text.
Conversation AI
The same idea on text threads rather than the phone.
Hear one of its calls
Log in, open a call it handled, and listen to the recording before you point more numbers at it.